Returns

If the Furless glove isn't right for you, you have 30 days from delivery to return it for a full refund or an exchange.

How to return

1. Email us at furless.support@gmail.com (or use our contact page) with your order number, and let us know whether you'd like a refund or an exchange.
2. We'll email you a free prepaid returns label and instructions.
3. Once we've received your return, we'll process your refund within 5–7 working days, back to your original payment method.

Return postage

Returns are free. You won't pay anything to send your glove back.

Didn't work for you?

If the glove doesn't perform as expected, we'll exchange it free of charge. Just get in touch.

Damaged or faulty items

If your order arrives damaged or faulty, email us as soon as possible with a photo and we'll put it right.

This doesn't affect your statutory rights as a UK consumer.